Repair and Restoration
Repair & Restoration
At Rug Import, we prioritize the quality of our rugs. While our rugs are crafted with utmost care, it’s natural for them to show signs of wear and deterioration over time. To ensure their longevity, proper repair and restoration steps are essential. That’s why we offer comprehensive, in-house cleaning services to help maintain the integrity and beauty of your rugs.
Step 1: Inspection
Each rug undergoes a thorough inspection and assessment to ascertain its repair needs. We pay close attention to any customer requests to guarantee their utmost satisfaction. Furthermore, we meticulously photograph each rug using a high-resolution camera to capture its every detail.
Step 2: Cleansing
Our exclusive dust removal process is initiated to effectively clean and eliminate debris from the rug. Before coming into contact with the rug, water undergoes micro-filtration to meet laboratory standards. Utilizing soft, circular brushes, precise pressure is applied across the rug to ensure thorough cleaning. Additionally, the fringe is meticulously hand washed, guaranteeing a flawless and delicate cleaning process.
Step 3: Drying
Within minutes, our process removes 90% of the water, significantly reducing water exposure to the rug. Each rug is meticulously brushed in one direction to restore its luster with precision. The final drying stage takes place in our custom-engineered 60-foot drying rooms, ensuring thorough drying. Specialized panels are utilized to eliminate mold and repel dust, enhancing the cleanliness of the rug.
Step 4: Restoration
The repair process commences with the identification of target areas requiring attention. Our skilled artisans meticulously execute each repair, ensuring a seamless integration with the rest of the rug. Our repairs are expertly crafted to be virtually undetectable, preserving the rug’s overall aesthetic appeal.
Step 5: Final Inspection
The final phase commences with a meticulous quality control inspection. Utilizing precision-controlled brushes, the surface undergoes a final reconditioning to ensure optimal quality. Once the process is complete, the repaired rug is carefully packed by our white-glove delivery team, ready to be returned to its rightful place at home.